Redmond, Washington
$33.65 - 40.87 An Hour
Salary: $70,000-$85,000 Food is our passion. It's what brings us all together. We're a division of Compass Group, the leading foodservice and support company in the world. The Eurest sector focuses on business/corporate culinary - dining and catering. Our account supports the largest technology provider across the globe. Together, our over 1,500 team members serve over 50,000 per day across an HQ and seven field site campuses around the country; as well as produces and caters over 30,000 events annually. Our award-winning team is a key player in contributing to the exciting and engaging workplace. Whether it be creating new culinary concepts, hosting promotions and events, designing the customer experience from start to finish in a new space and beyond, our team strives to provide an inspiring, immersive and vibrant environment that unites and connects people together through food. Our goal is to nourish, nurture and fuel employees, to foster partnership and productivity. As we are continually evolving our program, we've built it on the pillars of sustainability, wellness and diversity - inclusivity for all at our core. These principles are woven into our fabric as a company - from taking steps to preserve the earth for future generations through sustainable practices. To not only partnering with women and minority owned companies, but investing in and supporting them, to rooting in our local community. To factoring in food as medicine - and designing our culinary vision around health and wellbeing. We are committed to a collaborative effort to bettering the world now and for generations to come. Our enterprise is ever-changing. We are fueled by innovation and thrive in the growth mindset. And, we're growing! We're working with our client to build a new premiere destination on campus that will include world-class dining such as Food Halls, a pub, a bowling alley, retail and services and inventive gathering spaces that encourage collaboration. Join us and be a part of blazing a new trail. Come and reimagine with us. Positions at this location require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account will be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job Summary Coordinate the quick booking and consistent billing of client requests for Eventions AV services. Coordinate technician schedules and shared calendar. Complete all checklist and service detail tracking tasks for consistent operations reporting. Essential Functions and Responsibilities: Perform office work directly related to the business operations of Eventions AV Manage email alias Manage service calendar Process service requests and review for accuracy First tier consultant for event planners and clients who have inquiries about AV services, pricing, and availability Provide estimates and quotes for event support Coordinate with vendors to secure external labor for events Communicate with team leads to develop and apply technician assignment plans Schedule full time, part time, on call, and external labor as needed Respond to all inquiries within 1 business day Communicate final costs of services to event planner staff for billing Complete billing for events utilizing non-managed space Update GL&D event checklist Schedule and coordinate use of vehicles and equipment Maintain email templates and other client-facing documentation Perform the job safely Competence in computer applications including Office suite (Outlook, Excel, Word, OneNote, Access) and collaborative software (SharePoint, Teams, Skype, Yammer) Other tasks may be assigned Qualifications: High school graduate or GED equivalent CTS or comparable AV industry certification a plus Minimum 1 year prior service desk or AV industry experience Prior customer service experience required Excellent reasoning ability required Prior experience in dedicated, high pressure event support a plus Prior organizational leadership experience a plus Excellent written and verbal communication skills required. This is a high level customer service position. Basic math skills required Other Qualifications: Exceptional reporting skills a must Exceptional organizational and time management skills a must 1 year hospitality industry experience preferred Ability to work independently and as part of a team Strong multitasking skills required Apply to Eurest today! Eurest is a member of Compass Group USA Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance) Associates at Eurest are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: 1039963 Eurest TARANPREET TANDON [[req_classification]]
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